1. Introduction
Welcome to the Privacy Policy of StableRise. StableRise is the systems design practice operated by Liaocheng StableRise Sales Co., Ltd. This document explains how we collect, use, store, share, and protect personal information when you visit our website at https://www.stablerise.mom, contact us, or use our services. We wrote this policy in plain language because we believe you should be able to understand exactly what happens to your information without needing a legal background.
Your privacy matters to us. We collect only the information we genuinely need to operate our business and to provide you with a dependable service. We do not sell your personal information, and we do not rent it out to data brokers or advertising networks. The practices described in this policy apply to every page of our website and to every interaction you have with our team.
By using our website or by engaging with our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please stop using the website and contact us so we can address your concerns before you share any further information with us.
2. Who We Are
StableRise is the data controller responsible for the personal information described in this policy. Our full legal identity and registered address are set out below so that you always know exactly who is handling your information and where we are based.
The company that operates this website and the related services is:
- Legal name: Liaocheng StableRise Sales Co., Ltd.
- Registered address: No. 26-1, Shanan West Village, Wenyuan Road, Shazhen Town, Dongchangfu District, Liaocheng - 252000, China (CN)
- Website: https://www.stablerise.mom
- Contact email: guide@stablerise.mom
- Contact telephone: +15074103095
Our business operates within the computer systems design and related services industry, which forms part of the professional, scientific, and technical services sector. In practice this means we design, build, integrate, and support the software and infrastructure that other businesses rely on every day.
3. Information We Collect
We collect several categories of information, and we keep the amount we gather to a reasonable minimum. The exact information we hold about you depends on how you interact with us, but it generally falls into the categories described below.
Information you provide directly
When you contact us through our website, send us an email, call us, or engage us for a project, you may provide your name, your email address, your telephone number, your company name, and the details of the request you want us to help with. You might also share documents, requirements, or other business information that we need in order to understand and quote your project.
Information collected automatically
When you browse our website, our servers automatically record certain technical information. This includes your internet protocol address, the type of browser and device you use, the pages you visit, the date and time of your visit, and the referring page that brought you to us. This information is collected in aggregate where possible and is used to keep the site secure and to understand how visitors use it.
Information from third parties
In some cases we receive information about you from third parties, such as when a colleague refers you, when a payment provider confirms a transaction, or when a business partner introduces us. We treat this information with the same care as information you give us directly.
Information we do not collect
We do not collect sensitive categories of personal information such as health records, government identification numbers, or financial account details, unless you specifically provide them as part of a project where such data is strictly necessary. We never ask for information that is not relevant to the services we provide.
4. How We Collect Information
We collect personal information through a small number of clear and transparent channels. Understanding these channels helps you decide what you are comfortable sharing and when.
We collect information directly from you when you fill in a contact form on our website, when you send an email to any address on our domain, when you call our listed telephone number, and when you provide requirements during an initial conversation or a project engagement. We also collect information when you subscribe to any communications or respond to a survey we might send.
We collect information automatically through standard web technologies. Our hosting provider and our analytics tooling record technical data as your browser requests pages from our servers. This process is common to virtually every website and is used to diagnose errors, prevent abuse, and improve performance.
We collect information from third parties only where that collection is lawful and where the third party has a legitimate basis to share it with us. Whenever we do so, we limit the information to what is needed for the specific purpose and we do not retain it longer than necessary.
5. How We Use Your Information
We use your personal information for a focused set of business purposes. We do not use your information for purposes that we have not disclosed to you, and we do not engage in automated decision making that produces legal or similarly significant effects.
We use your information to respond to your enquiries and to provide you with information about our services. When you contact us with a question or a project idea, we use the details you give us to understand the request, prepare a response, and follow up in a helpful and timely way.
We use your information to deliver and manage the services you have asked for. This includes planning a project, communicating about milestones, providing support after launch, and sending invoices or other administrative messages that relate directly to the work we are doing for you.
We use your information to improve our website and our services. The technical data we collect helps us understand which pages are useful, where visitors encounter difficulties, and how we can make the experience clearer. We also use feedback you provide to refine the way we work.
We use your information to meet our legal and regulatory obligations. This includes keeping accurate business records, responding to lawful requests from authorities, and defending our legal rights where necessary.
6. Legal Bases for Processing
Where data protection laws require a lawful basis for processing personal information, we rely on one or more of the following grounds. The relevant basis depends on the specific purpose and the relationship we have with you.
We process information on the basis of contract performance when the processing is necessary to provide a service you have requested or to take steps before entering into a contract with you, such as preparing a proposal or answering a detailed enquiry.
We process information on the basis of our legitimate interests when doing so is necessary to operate our business and when those interests are not overridden by your own rights. Examples include keeping our website secure, improving our services, and managing routine business administration.
We process information on the basis of consent where you have given us a clear and specific permission, for example when you agree to receive marketing communications. You may withdraw consent at any time, and doing so will not affect the lawfulness of any processing carried out before your withdrawal.
We process information on the basis of legal obligation where the law requires us to do so, such as maintaining records for tax or accounting purposes and responding to valid requests from public authorities.
9. Data Retention
We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires us to keep it. When information is no longer needed, we delete it or anonymise it so that it can no longer be linked to you.
Enquiry information that does not lead to a project is typically retained for up to twelve months so that we can respond to follow up questions and keep a record of conversations. Information relating to an active project is retained for the duration of the project and for a reasonable period afterwards to handle any support, warranty, or legal matters that may arise.
Financial and accounting records are retained for the period required by applicable tax and company law. After that period, we securely delete or anonymise the records. Technical log data is usually retained for a shorter period and is purged automatically on a rolling basis.
10. Data Security
We take the security of your information seriously and apply technical and organisational measures designed to protect it against loss, misuse, unauthorised access, and disclosure. Because security is at the core of the services we provide, we apply the same standards to our own systems that we apply to the systems we build for clients.
Our measures include encrypted connections for data in transit, access controls that limit who can reach personal information, and regular reviews of our systems and processes. We store information on servers that are maintained by reputable hosting providers with their own security controls.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a data breach occurs that is likely to affect your rights, we will notify you and any relevant authority in accordance with applicable law.
11. International Data Transfers
Our business is based in China, and our website may be hosted and supported by providers located in other countries. As a result, your personal information may be transferred to and processed in jurisdictions outside the country where you live.
Where we transfer information internationally, we take steps to ensure that it receives a comparable level of protection in the destination country. These steps may include relying on standard contractual clauses, ensuring that the receiving party operates under an adequate protection regime, or obtaining your consent for the transfer.
If you would like more information about the safeguards we apply to international transfers, please contact us using the details at the end of this policy.
12. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. We are committed to honouring these rights, and we have described the most common ones below.
You have the right to access your personal information and to receive a copy of the data we hold about you. You have the right to request correction of information that is inaccurate or incomplete. You have the right to request deletion of your information in certain circumstances, subject to any legal obligations we have to retain it.
You have the right to object to certain processing, to request restriction of processing, and to request portability of your data where applicable. You also have the right to withdraw consent at any time where we rely on consent as our legal basis.
To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by law and will verify your identity before taking action. If you believe we have not handled your request correctly, you have the right to lodge a complaint with your local data protection authority.
13. Privacy for Children
Our website and our services are intended for businesses and for adults acting in a professional capacity. We do not knowingly collect personal information from children under the age of sixteen, and we do not direct our services toward children.
If you are a parent or guardian and you believe that a child has provided personal information to us, please contact us immediately. We will take steps to delete that information from our records as quickly as possible.
We encourage parents and guardians to take an active role in monitoring the online activities of children and to teach them about protecting their privacy online.
14. Third Party Services and Links
Our website may contain links to websites and services operated by third parties. This policy applies only to our website and to the information we collect. Once you leave our website through a link, the privacy practices of the third party apply, and we encourage you to read those policies before sharing any information.
We may also integrate third party tools, such as fonts, analytics, or embedded content, that collect information under their own policies. We select these tools carefully and review their privacy commitments before adopting them.
We are not responsible for the content, practices, or policies of third party websites, even when we link to them. A link from our website does not mean we endorse the third party or that we accept responsibility for their handling of your information.
15. Marketing Communications
We only send marketing communications to people who have asked to receive them, and we keep such communications relevant and infrequent. You are never added to a mailing list simply because you visited our website or made a routine enquiry.
If you receive a marketing message from us and no longer wish to receive them, you may opt out at any time. Every marketing email includes a clear unsubscribe link, and you can also contact us directly to be removed from our lists.
Opting out of marketing does not affect service related messages that are necessary for an active project, such as invoices, security notices, or important account updates.
16. Data Accuracy and Corrections
We rely on you to provide accurate and up to date information, and we ask you to tell us promptly if any of the details you have shared with us change. Keeping your information accurate helps us serve you better and reduces the risk of contacting you incorrectly.
If you discover that information we hold about you is inaccurate, incomplete, or out of date, please let us know and we will correct it as quickly as possible. We may ask you to confirm the correct details before we make changes to your record.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. When we make changes, we will update the effective date shown at the top of this page and, where the changes are significant, we will take additional steps to draw your attention to them.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Continued use of our website after a change takes effect will be treated as acceptance of the updated policy to the extent permitted by law.
18. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below. We will respond as promptly as we can.
- Email: guide@stablerise.mom
- Telephone: +15074103095
- Address: Liaocheng StableRise Sales Co., Ltd., No. 26-1, Shanan West Village, Wenyuan Road, Shazhen Town, Dongchangfu District, Liaocheng - 252000, China (CN)
Thank you for taking the time to read this policy and for trusting StableRise with your information.